Family Care

Diverse medical clinic services for all ages

General Family Services

  • General family medicine
  • Immunisations
  • Travel medicine service
  • Minor procedures & excision of skin lesions
  • Instant drug & alcohol screen
  • Workcover & back to work planning
  • Diabetes clinics

'COVID-19 Vaccine Eligibility Checker

Additional Services

Covid-19 Vaccine

Although Lloyds Northside Clinic and Smart Scan are not currently involved in the COVID-19 vaccine rollout we are encouraging our patients to receive the COVID-19 vaccine when it is available and offered to them.

The best way to find out when you can receive a COVID-19 vaccination is to use the Vaccine Eligibility Checker (link to You can also make a vaccination booking with a local vaccine provider via the Vaccine Eligibility Checker.

For the most up-to-date information about the COVID-19 vaccine, you can visit

Travel Advice

We offer advice on overseas travel, including what to take, sensible precautions, and required medication and immunisations. We advise that you make an appointment to discuss your travel plans more than a month prior to your departure. Please bring along your travel itinerary if possible.


All child immunisations available, including chicken pox, hepatitis A and B, HPV, and booster shots, as well as immunisations required for work or overseas travel.


Calls will be answered from 7:45am to 5:30pm, Monday to Friday.
Five telephone lines are available, however, please be patient when calling during peak times —8:00am to 9:00am. Urgent calls will be dealt with promptly.


Consultations are by appointment and a standard consultation is for 10 minutes. If you feel that you may need longer time with the doctor then please tell the receptionist when you book. Special medical examinations or procedures sometimes need a longer appointment too.
We do our best to keep to time but the inevitable emergencies do cause delays at times. Staff will keep you informed if your doctor has been seriously delayed.


It may be occasionally necessary to talk to your doctor on the telephone during surgery hours. Most of our doctors prefer not to be disturbed during a consultation unless the matter is urgent. You will need to indicate this to the receptionist who takes your call.
Alternatively, you may wish to leave your name and contact details with the receptionist so that your doctor can return your call. A fee may be charged for telephone consultations when appropriate (see “current scale of fees’ in the reception area.) There is no medical rebate for this charge.


Repeat prescriptions may be provided upon request, either in person or by telephone (24-hour notice is required). A fee is payable for all repeat prescriptions.


All patients are required to make an appointment with their doctor to discuss their test results.


Our computerised medical records enable us to offer a formal reminder system, advising you when your visit or treatment is due. These are generally implemented automatically for routine procedures, such as pap smears, childhood immunisations and aged care health assessments.
If you do not wish to be reminded regarding a follow up procedure, please inform your doctor or one of our receptionists. Do not forget to inform us if your address or contact details change, so we can contact you when your reminder is due.


There is a baby change mat in the patient toilets. Please ask the receptionist to direct you to this private area to change or feed your baby. Entrance to the clinic is wheelchair friendly.