Complaints

Our friendly Mackay medical team value your feedback

While we try to keep our patients happy at all times, we recognise that we are not perfect.
If you wish to make a complaint, please speak to the Practice Manager, Senior Receptionist or ask to see one of the doctors.
If you feel that there is a problem that cannot be dealt with within the practice, you can obtain assistance by contacting:

HEALTH QUALITY AND COMPLAINTS COMMISSION